How to Get Paid
This guide sets out how suppliers and contractors should invoice Prometheus Policing Services, and what to expect once an invoice has been submitted.
Address to which invoices and statements should be sent
Accounts Department
Prometheus Policing Services
30 Church Road
Biggin Hill
Kent
TN16 3LD
Email address to which invoices should be sent
nicole.brenner@prometheuspolicing.com
Preferred method is one PDF file per invoice, if not using the PPS invoice template.
Payment run dates in month
Second Friday of the month. The Company agrees to pay within 14 days of receipt of the agreed invoice.
Purchase order requirements
Not applicable.
Date by which an invoice must normally be received and approved to be included in the next pay run
Invoices for a full month’s work must be submitted on the final working day of the month.
Contact details for invoice payment queries and statements
E nicole.brenner@prometheuspolicing.com
T +44 (0) 20 3997 8397
How are disputed invoices dealt with?
We will acknowledge all queries and disputes on receipt via email. We endeavour to then respond within 2–3 working days.
Normal expected timescale for invoice approval from receipt
Within 2 working days.
Is an e-invoicing system utilised?
No.
Other important information
- All payments will be made by bank credit transfer.
- If you are VAT registered, please include your VAT registration number and any relevant information on your invoice.
- If submitting expenses, please ensure you provide proof of purchase or supporting evidence of actual payment.